Refund and Warranty

Returned Goods

Material shall be returned with written permission. When granted, credit will be issued once the purchaser supplies the correct invoice number and date covering the original shipment of material. All material must be returned freight prepaid. All credits, when issued, are subject to a 35% handling charge.

Limited Warranty

Plumbing Specialities warrants that all of its products are guaranteed against defective material or poor workmanship for one year from the date of shipment. Plumbing Specialities’ liability under this warranty shall be discharged by replacing without charge F.O.B. City of Industry, California, any goods, or parts thereof, which appear to the Company upon inspection to be of defective material or not of first-class workmanship, provided that claim is made in writing to the company within a reasonable period after receipt of the product. Where claims for defects are made, the defective part or parts shall be delivered to the company, prepaid, at the City of Industry, California, for inspection. Plumbing Specialities will not be liable for repairs, alterations, replacements, or any expense connected to that made by the owner or his agents, except upon written authority from the Plumbing Specialities City of Industry office. Plumbing Specialities will not be liable for any damages caused by defective materials or poor workmanship, except for replacements, as provided above. Buyer agrees that Plumbing Specialities has made no other warranties, either expressed or implied in addition to those above stated, except that of title concerning any of the products or equipment sold hereunder and that Plumbing Specialities shall is not liable for general, special, or consequential damages claimed to arise under the contract of sale. Regarding fixtures coated with Plumbing Specialities Enviro-Glaze®, all warranties are void unless fixtures are maintained under notice attached to each fixture.